What is the Voice of the Customer (VOC)? Project Management in Under 5

How do you know what your users, customers, and stakeholders want? You need to listen to their voices. So, what is the Voice of the Customer?


Here, Dr Mike Clayton, founder of https://OnlinePMCourses.com, answers this question, in under 5 minutes.

You might also like…

- What is Stakeholder Management? https://youtu.be/-tNHplQ_-hw
- What is a Business Blueprint? https://youtu.be/OJvN_5Vs6kw
- What is a Functional Specification? https://youtu.be/MYeXCdHyDhM
- What is Business Acumen? https://youtu.be/ChAWdmplhwY
- What is Value Engineering? https://youtu.be/L-TfAfip1ME


For more of our videos in themed collections, join our Free Academy of Project Management: https://onlinepmcourses.com/free-academy-of-project-management/

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